FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED?

  • We are located at 69475 Romeo Plank Road Armada, MI 48005

WHEN IS THE U-PICK FLOWERS GARDEN OPEN?

  • We are open! The U-Pick Flower Garden is NOT open all the time. We have dedicated hours of operation. Click HERE for more information about the U-Pick Flower Garden.

    • HOURS OF OPERATION​

      • Closed Mondays-Wednesdays

      • Thursday-Sunday 10am-6:000pm

HOW DO I PAY? DO YOU TAKE DEBIT/CREDIT CARDS?

  • We accept cash and credit cards 

  • For the private photography sessions, we accept payment through Stripe (credit/debit) and Paypal.

WHAT ABOUT THE CSA? HOW CAN I JOIN?

  • As of now, our CSA options are currently closed. After payment has been accepted, there is no opportunity for cancellation or refund. 

  • Pickup Commitment: To ensure each customer receives their subscriptions, registered pickup locations can not be changed. Each customer is required to pick up their subscription at their designated location during designated pickup times. Failure to do so will result in the loss of that week's subscription basket with no refund.

Please note your chosen location when you signed up for your CSA order:

  • FRIDAY PICKUP​​

    • Van Houtte Farms from 12pm-4pm​

    • Royal Oak Farmers Market 8am-12pm

  • SATURDAY PICKUP

    • Royal Oak Farmers Market 7am-1pm​

    • Pontiac/Oakland Farmers Market 7am-1pm

  • Contents: Each weekly subscription will include vegetables that are in season. Van Houtte Farms will put forth its best effort to ensure that product is fresh and of the highest quality, based on the season's growing and environmental conditions (i.e. weather). Van Houtte Farms reserves the right to determine subscription contents based on such factors and availability. 

    • CORE SEASONAL OFFERINGS​

      • Asparagus​

      • Beets

      • Broccoli

      • Brussels Sprouts

      • Cabbage

      • Cauliflower

      • Corn 

      • Cucumbers

      • Eggplant

      • Green Beans

      • Herbs

      • Hot Peppers

      • Kohlrabi

      • Lettuce

      • Melon

      • Peas

      • Pickles

      • Pie Pumpkin

      • Potatoes

      • Rhubarb

      • Rutabaga

      • Strawberries

      • Summer Squash

      • Sweet Peppers

      • Swiss Chard

      • Tomatoes

      • Watermelon

      • Winter Squash

      • Yellow Beans

      • Zucchini

CAN I DROP BY ANYTIME TO VISIT THE FARM?

  • Short Answer? No. This private residence is a working farm. Thank you for respecting our personal boundaries and privacy. We CANNOT accommodate drop-in visitors. PLEASE DO NOT WANDER AROUND OUR FARM. We will have to ask you to leave and come back during one of the following options: 

    • Visitors are welcome to stop by during our U-Pick Flower Garden hours. These are our dedicated hours where we are available to meet/greet customers. Please note that parking is limited and we prefer to reserve those spaces for paying customers.

    • Please check out our Private Photography page to book an appointment. You will be able to choose the date/time you wish to book your session. If you don't see the time you wanted initially, it means it has been booked.

CAN WE TAKE FAMILY/SENIOR/ENGAGEMENT PHOTOS AT YOUR FARM?

  • Short Answer? YES - Through use of our private photography field!

    • APPOINTMENTS:

      • Appointments can be booked Tuesday-Sunday. We are closed Mondays.

      • Appointments will be in 1-hour segments only. You and your clients MUST BE out of the field on the hour.

      • Please make sure your clients are prompt so you can begin on time. 

Disclaimer: Please contact Jan at 586-531-4451 for any October dates you wish to book. We can't guarantee when the first frost will occur, so she will take your appointments and payment by phone as it gets closer to the month.

    • FEES:

      • Each 1-hour session is $50

      • There will be a 'lingering fee' charged. For every 15 minutes past the hour of booking, you will be charged $20. You can book back to back sessions if needed.

    • INSURANCE AND LIABILITY: 

      • We provide liability waivers for both the photographer and client(s). Please have you and your clients fill out these forms UP TO ONE WEEK PRIOR to your appointment date/time. If we do not have signed liability forms, we do reserve the right to cancel your appointment.

    • PARKING:

      • Upon arrival, please DO NOT pull into the U-Pick parking lot.

        • DRIVING NORTH

          • Driving north on Romeo Plank Road, you will pass the main entrance gate. Within 50 yards, you'll see a sign on the left-hand side stating "Employee Entrance Only." This is the entrance you and your clients will pull into.

        • DRIVING SOUTH

          • Driving south on Romeo Plank Road, on the right-hand side of the road, approximately 50 yards before the main entrance gate, you'll see a sign stating "Employee Entrance Only." This is the entrance you and your clients will pull into.​

      • Once you've pulled into the driveway, please follow the signs for where to park directly next to the photography field.

    • MISCELLANEOUS

      • No flowers are to be picked in the photo field. If flower bouquets are needed, please come early and pick from U-Pick field. 

      • There is NO professional photography allowed in U-Pick fields.

      • Inclement weather is the ONLY refund we will provide. It may be raining in your area, but not on the farm. If you're concerned about the weather, you can always reach out to us through Facebook; otherwise it is at the discretion of Van Houtte Farms.

      • There are no animals allowed on the farm, except for verified service animals. We appreciate your understanding!

 

Bloggers: Please contact us through our Facebook page as separate rules /guidelines apply.

DO YOU ARRANGE FLOWERS FOR WEDDINGS OR EVENTS?

  • Sorry, not at this time. In the future, we might be able to provide this service, but for now running a farm, U-Pick, CSA, and markets take up all the hours in our day!